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'Off the charts' patient satisfaction at LifeBridge Health's virtual urgent care center

Healthcare IT News - Telehealth

At the same time, LifeBridge Health significantly reduced wait times and improved patient throughput, creating a highly efficient system with exceptional patient satisfaction, Thierman noted. Since then, we have continued to grow patient volumes while maintaining high throughput and patient satisfaction metrics.

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How dynamic personalization can improve care outcomes and patient satisfaction

Healthcare It News

Sponsor: AWS/UST Primary topic: Patient Engagement Topic: Patient Engagement Resource Central: White Papers External url: [link] Thumbnail: Body: Sponsor: AWS Enterprise Taxonomy: Operations Business Short Headline: How dynamic personalization can improve care outcomes and patient satisfaction Region Tag: Global Edition

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Inpatient telemedicine improves care and patient satisfaction at Howard University Hospital

Healthcare IT News - Telehealth

Without access to their loved ones, patients felt alone and isolated. To solve this challenge and improve patient satisfaction the hospital purchased hospital-grade washable tablets for patients to communicate when in isolation rooms or when the hospital is closed to visitors. Patients were surveyed by Press Ganey.

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The Connection Between Patient Satisfaction and Healthcare Finance

HIT Consultant

Ron Jones, Directors of Operations, Revenue Enterprises Understanding patient satisfaction scores is not just about numbers. From reimbursement rates to patient retention to physician referrals, what we learn about the patient experience is a powerful tool in our hands. Here are three key areas to scrutinize.

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Protect revenues, enhance patient satisfaction and improve access to care with revenue cycle management

Healthcare Dive

Amidst rising inflation, workforce shortages and sharp fluctuations in the demand for high-margin elective procedures, today’s healthcare organizations are facing financial pressures that are nearly unprecedented in scope.

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Texting the CEO proves wildly popular at Banner Health

Healthcare It News

Patient feedback is part of the care experience that can often be deprioritized for seemingly higher-value initiatives, but we've found that hearing patient feedback in real time and taking action on it improves patient satisfaction, team member recognition and even patient care.

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Ambulatory surgery center's virtual care platform helps boost productivity and patient satisfaction

Healthcare IT News - Telehealth

On another front, there is patient-reported outcomes data. As a high-touch ambulatory surgery center, it already had very high patient satisfaction scores before it implemented the platform because it concentrated on making the patient experience as seamless as possible, Lovewell said.