Healthcare Dive

JUNE 3, 2024

Proper shared decision-making and informed choice drive quality and patient satisfaction.

Patient Satisfaction 261

Patient Satisfaction 261

MRO Compliance

FEBRUARY 3, 2025

Providing accurate and timely responses to HEDIS requests can positively impact HEDIS and Star Ratings, thereby enhancing payer and patient satisfaction. Begin by identifying the specific measures relevant to your organizations patient population and services.

Patient Satisfaction 147

Patient Satisfaction Compliance Medicare Medicare 147

Healthcare IT News - Telehealth

FEBRUARY 28, 2025

It also reduces disruptions for clinicians and other hospital medical staff, and lowers the risk of infection transmission for all involved, according to MNGHA, which notes that other positive outcomes include improved patient satisfaction, enhanced emotional support and more efficient management of hospital staff and resources.

COVID-19 117

COVID-19 Patient Satisfaction Hospitals Nurses 117

Digital Health News

MARCH 10, 2025

Pocketalk, a secure, AI-powered, handheld translation device is a game-changing solution that enables seamless real-time conversations between healthcare professionals and patients in over 85 languages.

Patient Satisfaction 90

Patient Satisfaction 90

HIT Consultant

NOVEMBER 17, 2024

Real-World Impact of EHR-Driven Patient Engagement Tools The effect of EHR-driven tools on patient engagement is evident in statistics. This accessibility plays a significant role in reducing missed appointments and increasing patient satisfaction.

Patient Satisfaction 116

Patient Satisfaction Hospitals HIPAA Compliance 116

Healthcare It News

JUNE 24, 2022

As crisis mode ends, hospitals renew focus on the patient experience. Cedars Sinai's real-time ER feedback platform helps improve patient satisfaction. Tech is poised to transform the pharmacy experience for patients. How telehealth can help inpatient care, and what a hybrid future looks like.

Hospitals 317

Hospitals Patient Satisfaction Telemedicine Nurses 317

Healthcare It News

JANUARY 18, 2023

The report recommends that healthcare leaders develop a focused listening strategy that is driven by empathy, embraces data tools and addresses "meaningful fixes for patients and employees that should have been corrected a long time ago," wrote Dr. Adrienne Boissy, Qualtrics CMO, in the forward. THE LARGER TREND.

Hospitals 334

Hospitals Patient Satisfaction Health Insurance Telemedicine 334

Healthcare It News

MARCH 11, 2024

On a related note, healthcare is transitioning to value-based care, with its emphasis on population health, patient satisfaction and new payment models. Patient engagement is a critical tool to help providers achieve their VBC goals.

Patient Satisfaction 333

Patient Satisfaction Health Outcomes Licensing 333

HIT Consultant

NOVEMBER 14, 2024

AI enhances personalization through algorithms that analyze patient data to offer individualized treatment plans, predictive health insights, and targeted preventive care. This level of personalization helps in building stronger patient-provider relationships, improving patient satisfaction, and fostering more effective care management.

Patient Satisfaction 119

Patient Satisfaction COVID-19 Records Management 119

Healthcare It News

DECEMBER 8, 2021

Following a tender process, the Victoria-headquartered health technology provider was picked to implement the Get Well patient engagement platform, which it exclusively distributes in Australia and New Zealand. The technology has been rolled out in over 950 sites globally, according to Hills Health. WHY IT MATTERS.

Patient Satisfaction 306

Patient Satisfaction Hospitals 306

Healthcare It News

APRIL 18, 2023

Having a robust patient engagement strategy that integrates with every step of the healthcare journey positions organizations to cultivate patient loyalty. At the center of it all is the patient, and the time has come for the healthcare industry to look at consumer experience with more urgency.

Patient Satisfaction 333

Patient Satisfaction Health Outcomes Healthcare information Technology Telemedicine 333

Healthcare It News

OCTOBER 14, 2024

Our primary goal is to expand services that make high-quality healthcare more convenient, accessible and cost-effective, all while driving better health outcomes and increasing patient satisfaction.

Health Outcomes 279

Health Outcomes Hospitals Patient Satisfaction Doctors 279

HIT Consultant

OCTOBER 16, 2024

Proven Outcomes and Cost Savings Oshi Health has demonstrated impressive results in improving patient outcomes and reducing healthcare costs: Symptom Improvement: 92% of patients reported symptom improvement. High Patient Satisfaction: 98% of patients expressed satisfaction with their care.

Patient Satisfaction 110

Patient Satisfaction Medicare Medicare 110

Healthcare Dive

MARCH 10, 2025

Faulty foodservice equipment can risk patient safety. Regular maintenance ensures quality, safety and patient satisfaction.

Patient Satisfaction 144

Patient Satisfaction 144

Healthcare It News

OCTOBER 1, 2022

" The IVR system allows patients to pay using the phone without speaking to anyone. "We strive for great patient satisfaction," Pritchett said. "A patient's experience is not just the service they receive but the full gamut, so these things were important to us." " she concluded.

Patient Satisfaction 299

Patient Satisfaction Hospitals Governance 299

Healthcare It News

JANUARY 26, 2024

Email: afox@himss.org Healthcare IT News is a HIMSS Media publication. Enterprise Taxonomy:

Patient Satisfaction 298

Patient Satisfaction Governance Hospitals 298

HIT Consultant

OCTOBER 13, 2024

Improved Patient Engagement: Increased clinician availability and focus can lead to more meaningful patient interactions and improved patient satisfaction. Enhanced Clinical Decision-Making: Access to UpToDate’s evidence-based recommendations can support more informed clinical decisions.

Patient Satisfaction 98

Patient Satisfaction 98

Healthcare It News

FEBRUARY 12, 2024

" Dr Hoyoung Lee, Director of Research and Development and former CIO, SNUBH Seeing the fruits of their labour SNUBH is able to quantify the results of its investment into digital transformation through outcomes seen at the hospital – from patient satisfaction to enhanced research capabilities to operational efficiencies.

Hospitals 299

Hospitals Patient Satisfaction Electronic Medical Records Governance 299

Healthcare It News

MARCH 16, 2023

PROPOSAL After launching Hospital In Your Home, Saint Luke’s expected to see an increase in overall patient satisfaction for similar acute care hospitalizations, reduced readmission rates, and health outcomes consistent with a brick-and-mortar acute care stay. "The average patient age is 78 and, to date, 54.3%

Hospitals 298

Hospitals Patient Satisfaction Nurses Health Outcomes 298

HealthIT Answers

DECEMBER 9, 2024

healthcare system, contributing to inefficiencies that negatively impact providers and patients. These errors not only affect the revenue cycle but also hinder operational productivity and reduce patient satisfaction. Bright - Medical billing inaccuracies remain a significant issue in the U.S.

Medical Billing 64

Medical Billing Patient Satisfaction Compliance 64

Healthcare It News

JANUARY 11, 2022

But not everyone has been pleased: Nurse unions criticized the strategy, saying it undermined their role and potentially endangering patients. "The Kaiser Permanente Advanced Care at Home is an innovative person-centered program rooted in quality, safety and patient satisfaction. ON THE RECORD.

COVID-19 317

COVID-19 Patient Satisfaction Hospitals Public Health 317

HIT Consultant

NOVEMBER 26, 2024

Addressing Language Barriers in Healthcare Language barriers can significantly impact patient care, leading to miscommunication, diagnostic errors, and reduced patient satisfaction. This partnership with Abridge will help CHA overcome these language barriers and provide equitable care to all patients.

Patient Satisfaction 75

Patient Satisfaction 75

HIT Consultant

DECEMBER 6, 2024

The Business Case for an Expansive Approach It would be unwise to ignore any option for closing nursing workforce gaps, especially when the qualitative and quantitative case for doing so could strengthen nurse retention and recruitment as well as patient satisfaction and revenue. Do your own math.

Nurses 98

Nurses Patient Satisfaction Hospitals 98

HIT Consultant

NOVEMBER 21, 2024

Previously, Kabir served as the VP of Product, Design, and Analytics at CancerIQ, where he led a team in delivering software solutions for cancer prevention, driving gains in efficiency, and enhancing provider-patient satisfaction.

Patient Satisfaction 97

Patient Satisfaction Hospitals 97

HIT Consultant

JANUARY 27, 2025

This enables pharma companies to bring treatments to market more quickly, providing patients with faster access to life-saving therapies. For healthcare leaders, investing in AI as a strategic enabler can significantly bolster clinician performance, operational efficiency, and patient satisfaction.

Patient Satisfaction 99

Patient Satisfaction COVID-19 Medicaid Medicaid 99

Healthcare IT Today

JANUARY 2, 2025

As we move into 2025, healthcare systems will increasingly anticipate patient needs and guide individuals through personalized care pathways. This evolution will shift the industry from reactive care to a model that delivers timely, tailored support at every step, raising the bar for both patient satisfaction and health outcomes.

Patient Satisfaction 100

Patient Satisfaction Doctors Payment Systems Health Outcomes 100

Healthcare It News

APRIL 25, 2023

WHY IT MATTERS Children's Mercy said the center – modeled after NASA's mission control – will localize team members to break down bottlenecks, identify potential barriers and increase patient satisfaction as they advance through their patient journeys.

COVID-19 336

COVID-19 Patient Satisfaction Hospitals 336

Healthcare IT News - Telehealth

JULY 8, 2021

Patients seem to like the convenience of telehealth, as well as the ability to remain safe from COVID-19 transmission – especially before the vaccine rollout in the United States. Although patient satisfaction is certainly important, patient access will also be a priority for telehealth's future.

COVID-19 207

COVID-19 Patient Satisfaction Telemedicine 207

Healthcare It News

MARCH 21, 2023

eClinicalWorks continues to innovate and create new technologies that meet the most pressing healthcare needs, such as increased speed and reliability via the cloud, improved physician efficiency, patient satisfaction, value-based care, and reduced day-to-day administrative costs. Patients expect easy access to care.

Patient Satisfaction 312

Patient Satisfaction Health Outcomes Hospitals Public Health 312

Healthcare IT News - Telehealth

JULY 22, 2024

" The availability of outpatient advanced MRI studies with next-day scheduling across multiple sites has drastically reduced wait times for patients. This improvement in accessibility and convenience has had a positive impact on patient satisfaction.

Patient Satisfaction 196

Patient Satisfaction Hospitals FDA 196

Healthcare It News

NOVEMBER 3, 2023

Its AI-driven virtual assistant reaches out to patients via SMS or with robocall messages to engage them prior to first fill, between fills and offers refill support. She said that on-time refill rates doubled.

Patient Satisfaction 309

Patient Satisfaction Health Outcomes Doctors HIPAA 309

Healthcare IT News - Telehealth

AUGUST 14, 2024

This not only strained our resources but also led to delays and reduced patient satisfaction. This feature is saving our staff approximately 10 minutes per appointment – and the process is more convenient for patients." " Finally, it is important to continuously gather and act on patient feedback, he advised.

Patient Satisfaction 170

Patient Satisfaction Health Outcomes Doctors 170

MRO Compliance

JANUARY 16, 2025

With robust infrastructure, payers can comply with evolving standards and enhance patient satisfaction and care outcomes. Breaking the Prior Authorizations Bottleneck The prior authorization process has long frustrated providers, payers, and patients.

Overpayments 130

Overpayments Overpayment Regulatory Compliance Patient Satisfaction 130

Healthcare IT Today

NOVEMBER 29, 2024

This capability allows for more efficient resource allocation, helping ensure underserved populations receive timely care through both in-person and virtual visits — the latter offering enhanced safety and comfort for patients and providers alike.

Patient Satisfaction 124

Patient Satisfaction Public Health HIPAA Governance 124

Bill of Health

SEPTEMBER 4, 2024

The benefits were multifaceted , addressing not only logistical challenges faced by the donors and patients alike, but also disparities in access to care as it removed many of the location-based challenges.

Department of Veterans Affairs 258

Department of Veterans Affairs Telemedicine COVID-19 Patient Satisfaction 258

Healthcare It News

FEBRUARY 20, 2024

"This clinic has the lowest recurrence of no-show rates, with high patient satisfaction," he added. "We learned very quickly that the already established relationship of the patient with the clinic staff was a significant factor to obtain buy-in from the patient to complete the exam and fully execute the solution.

Patient Satisfaction 317

Patient Satisfaction FDA 317

Healthcare IT Today

FEBRUARY 1, 2024

However, customer service as part of patient satisfaction is one area where there is no agreed-upon benchmark. The COPC (Customer Operations Performance Center), a global leader in contact center management, auditing, and training, recommends 84% or higher as the world-class patient satisfaction standard to strive for.

Patient Satisfaction 124

Patient Satisfaction Medical Billing Hospitals 124