Healthcare IT News - Telehealth

JUNE 29, 2021

Metro Health/University of Michigan Health is an osteopathic teaching hospital serving more than 250,000 patients per year throughout western Michigan. Metro Health had been exploring telehealth and remote patient monitoring (RPM) vendors for almost two years before the COVID-19 pandemic hit the U.S. THE PROBLEM.

COVID-19 209

COVID-19 Hospitals Patient Satisfaction Nurses 209

Healthcare It News

SEPTEMBER 7, 2023

By Martin Jones Current and emerging medtech change how hospitals, clinics, and medical practices deliver care. Yet, healthcare organizations face workforce and security challenges – ones that must be met while also appeasing the growing demands from patients. Once treatment is complete, patients can view notes and results.

Hospitals 309

Hospitals Patient Satisfaction Doctors Nurses 309

Healthcare IT News - Telehealth

MAY 23, 2022

As an ambulatory surgery center, it has to be very intentional about collecting readmission data from the regional hospital. It asks its doctors to self-report on infection control tracking and readmission tracking, and all patients fill out a survey about 30 days after surgery, which asks about their recovery.

Patient Satisfaction 141

Patient Satisfaction Doctors Nurses Telemedicine 141

Healthcare It News

FEBRUARY 22, 2022

hospitals and health systems have very quickly deployed a lot of telemedicine systems to take care of patients during the ongoing COVID-19 pandemic. CIOs and other health IT leaders are pondering how to implement systems that span the health system or hospital and enable physicians to pull the technology into their permanent workflow.

Nurses 352

Nurses Telemedicine Hospitals COVID-19 352

Healthcare It News

JANUARY 26, 2024

"Complaints and grievances are a huge part of the experience of our patients and our people, quite frankly," she told Healthcare IT News on HIMSSCast. Hospitals also adhere to federal and state laws governing response to medical grievances and must typically respond within seven days, Boissy noted. Enterprise Taxonomy:

Patient Satisfaction 273

Patient Satisfaction Governance Hospitals 273

Healthcare It News

DECEMBER 8, 2021

Following a tender process, the Victoria-headquartered health technology provider was picked to implement the Get Well patient engagement platform, which it exclusively distributes in Australia and New Zealand. Kaweka Health also tapped Orion Health to install a hospital information system at its facility. WHY IT MATTERS.

Patient Satisfaction 295

Patient Satisfaction Hospitals 295

Healthcare IT News - Telehealth

MARCH 15, 2024

Virtual care technologies aimed at delivering higher acuity care, such as virtual hospital or hospital at home, were also prevalent at the conference. What has been another key emerging clinical technology you've seen at HIMSS24 this week, and what role can it play for provider organizations?

Hospitals 211

Hospitals Nurses Patient Satisfaction Healthcare information Technology 211

Healthcare IT Today

APRIL 18, 2024

When healthcare staff approach a hospital room, it’s important to know basic things about the patient like their preferred language, whether they’re in isolation, or whether they’re not supposed to eat (an NPO order). Traditionally, these facts are handled through physical markers or even buried in the patient record.

Hospitals 126

Hospitals Patient Satisfaction Nurses 126

Healthcare IT Today

JANUARY 24, 2024

Stephanie Lahr, MD, CHCIO and president of Artisight , envisions a future where every hospital room hosts a camera and speaker in order to support two-way video. Hospitals are using Artisight’s capabilities for remote support of nurses, but they are expanding to other disciplines as well.

Hospitals 126

Hospitals Nurses Patient Satisfaction Telemedicine 126

Healthcare It News

APRIL 25, 2023

A new 6,000-square-foot hospital operations center at Children's Mercy Kansas City uses artificial intelligence, predictive analytics and real-time information to optimize care coordination from the time of patient's admission until discharge. The hospital is the first freestanding pediatric hospital in the U.S.

COVID-19 300

COVID-19 Patient Satisfaction Hospitals 300

Healthcare It News

JANUARY 11, 2022

According to the organizations, Medically Home's platform and ecosystem enables acute care for patients outside of conventional brick-and-mortar settings. More than 7,000 patients have been treated using the platform across the country, said the company. ON THE RECORD.

COVID-19 309

COVID-19 Patient Satisfaction Hospitals Public Health 309

Healthcare IT News - Telehealth

FEBRUARY 1, 2021

The University of Michigan Hospital in Ann Arbor, Michigan, implemented a patient monitoring at home, or PM@H program, using fully managed device kits prior to the pandemic. Studies show great benefits for patients, as well as hospitals, when patients are monitored in the 30-day post-discharge period. THE PROBLEM.

Hospitals 185

Hospitals COVID-19 Nurses Patient Satisfaction 185

Healthcare It News

OCTOBER 1, 2022

" The IVR system allows patients to pay using the phone without speaking to anyone. "We strive for great patient satisfaction," Pritchett said. "A patient's experience is not just the service they receive but the full gamut, so these things were important to us." " she concluded.

Patient Satisfaction 292

Patient Satisfaction Hospitals Governance 292

Healthcare It News

OCTOBER 5, 2022

These programmes – National University Health System’s NUHS @ Home, Singapore General Hospital’s SGH @ Home and Yishun Health Medical Home – are now providing eligible patients with general medical conditions, such as skin infections, urinary tract infections, and COVID-19, with an option to be admitted to a virtual ward.

COVID-19 281

COVID-19 Patient Satisfaction Hospitals Nurses 281

HIT Consultant

MARCH 28, 2024

Power reveals concerning trends in US hospitals, highlighting patient dissatisfaction with limited doctor access, lengthy wait times, and communication issues. Power report underscores the need for hospitals to address staffing shortages and prioritize patient satisfaction. – The J.D.

Hospitals 98

Hospitals Patient Satisfaction Doctors Nurses 98

Healthcare IT News - Telehealth

OCTOBER 14, 2021

A group of healthcare organizations announced this week the launch of the Advanced Care at Home Coalition, an advocacy effort aimed at creating a pathway toward safeguarding access to hospital-level services. Parodi also flagged the patient satisfaction component: "We're consistently running at 4.95

Hospitals 174

Hospitals Public Health COVID-19 Patient Satisfaction 174

Healthcare It News

APRIL 18, 2023

As digital health and telemedicine technologies continue to explode, patients increasingly are being drawn into their care in ways unlike ever before. And hospitals and health systems know they must find ways to engage their patients to keep them healthy and satisfied.

Patient Satisfaction 291

Patient Satisfaction Health Outcomes Healthcare information Technology Telemedicine 291

Healthcare It News

AUGUST 8, 2022

"To recruit clinicians outside of the geographic region, it was necessary to ensure the entirety of the clinician's visits could be completed remotely and that they were licensed in the state in which the patient is located at the time of the visit," he added.

Telemedicine 336

Telemedicine COVID-19 Electronic Medical Records Licensing 336

Healthcare It News

NOVEMBER 3, 2023

WHY IT MATTERS Patients at Emory Healthcare could have less chance of adverse drug events and know what they will pay for prescriptions at the pharmacy before they leave the doctor's office or hospital with AI-driven insights. Accurate and more complete medication data also enhances patient safety, according to DrFirst.

Patient Satisfaction 274

Patient Satisfaction Health Outcomes Doctors HIPAA 274

Healthcare IT News - Telehealth

JANUARY 3, 2023

With nearly a decade of successfully running a virtual ICU and a virtual care hospital known today as Mercy Virtual Care Center , Mercy in St. Louis, Missouri, embarked on amplifying a new digital-first frontier in 2015: A new virtual care model of remote patient monitoring for patients living with complex conditions.

Hospitals 197

Hospitals Patient Satisfaction Nurses Telemedicine 197

Healthcare IT News - Telehealth

MARCH 21, 2023

Queensland-based Gold Coast Hospital and Health Service will be trying out a remote pregnancy monitoring platform by ASX-listed HeraMED. It aims to evaluate the platform's clinical usability, patient satisfaction, value for money and economic benefit.

Hospitals 142

Hospitals Patient Satisfaction Licensing HIPAA 142

Healthcare IT Today

OCTOBER 15, 2024

The following is a guest article by Jay Mathur, MD, Regional Medical Director at Contessa Health and Inlightened Expert As a practicing hospitalist designing and delivering hospital-at-home programs across the country, I’m excited about a future where we can expand this kind of care to more Americans. should become your North Star.

Hospitals 122

Hospitals Patient Satisfaction Nurses Telemedicine 122

Healthcare It News

SEPTEMBER 29, 2022

Additionally, a pilot is being conducted to evaluate the impact of using a centralized nurse triage process to resolve minor patient issues, freeing up providers' time to increase access. "Our main hospital campus struggled with LOS and a lack of beds, as most hospitals did during COVID," Sustrich recalled.

COVID-19 346

COVID-19 Hospitals Patient Satisfaction Telemedicine 346

Healthcare IT News - Telehealth

NOVEMBER 8, 2021

National Nurses United and the California Nurses Association released a joint statement this past week criticizing Kaiser Permanente's aims to expand advanced hospital services into patients' homes. "The Advanced Care at Home Program does not limit the role of nurses in hospitals."

Nurses 194

Nurses COVID-19 Patient Satisfaction Hospitals 194

Healthcare It News

APRIL 12, 2024

We interviewed Qureshi for a deep dive into how hospitals and health systems can harness ChatGPT and other LLM technologies to improve patient care, how provider organizations can use LLMs to ease clinician workload, and how providers can deploy ChatGPT and LLMs to empower patients.

Doctors 343

Doctors Hospitals Nurses COVID-19 343

Healthcare It News

MARCH 21, 2023

eClinicalWorks continues to innovate and create new technologies that meet the most pressing healthcare needs, such as increased speed and reliability via the cloud, improved physician efficiency, patient satisfaction, value-based care, and reduced day-to-day administrative costs. Patients expect easy access to care.

Patient Satisfaction 310

Patient Satisfaction Health Outcomes Hospitals Public Health 310

Healthcare IT News - Telehealth

JULY 22, 2024

THE PROBLEM Expanding advanced MRI services to the community hospitals presented its own set of challenges. This opened the door to inconsistencies in processes that could lead to delays and affect the patient experience. This approach aimed to reduce inpatient hospital stays and outpatient wait times significantly.

Patient Satisfaction 175

Patient Satisfaction Hospitals FDA 175

Healthcare IT Today

FEBRUARY 2, 2024

a smart hospital platform powered by industry-defining artificial intelligence to provide virtual care, quality improvement, and care coordination solutions, announced today that it raised $42 million in an oversubscribed Series B funding round. A Crop of New Investors Joins Existing Financiers such as AI Powerhouse NVIDIA Artisight, Inc. ,

Hospitals 124

Hospitals Nurses Patient Satisfaction HIPAA 124

Healthcare IT News - Telehealth

JULY 1, 2021

"There were beginning to be discussions about transferring neonatal surgical services to other centers," explained Dr. Christopher Dewhurst, the clinical director for the Family Health Division at Liverpool Women's Hospital and the Liverpool Neonatal Partnership.

COVID-19 206

COVID-19 Telemedicine Patient Satisfaction Hospitals 206

Health Populi

JUNE 6, 2021

Two studies published in May 2021 illustrate the value and importance of telehealth to patients in 2020, and a disconnect among many C-level executives working in hospitals, academic medical centers, and other care provider organizations. The post Telehealth Bolsters Patient Satisfaction (J.D.

Patient Satisfaction 87

Patient Satisfaction COVID-19 Telemedicine Medicaid 87

Healthcare It News

OCTOBER 19, 2021

For providers and payers, partnering with these apps to provide access to their patients is a way to improve outcomes and patient satisfaction while addressing the underlying causes of systemic bias. One way is to partner to help them investigate their data to understand the compliance of their hypertensive patients.

COVID-19 331

COVID-19 Patient Satisfaction Medicaid Medicaid 331

Healthcare It News

OCTOBER 14, 2024

At the same time, technology is advancing rapidly, and trends like the growing shift toward healthcare at home and the consumerization of healthcare – where patients expect greater convenience in accessing quality care – are driving the industry change. By that same year, 26% of the U.S.

Health Outcomes 270

Health Outcomes Hospitals Patient Satisfaction Doctors 270

Healthcare IT News - Telehealth

JANUARY 5, 2021

The UPMC Children's Hospital of Pittsburgh was the nation's first center to perform organ transplantation in children. "The telehealth portal was preferentially designed to allow the patient to access their appointment on the Cerner hospital electronic medical record via the HealtheLife app." " RESULTS.

COVID-19 193

COVID-19 Electronic Medical Records Telemedicine Patient Satisfaction 193

Healthcare IT News - Telehealth

JULY 9, 2021

Take a deep dive with Rick Gannotta, SVP, Chief Healthcare Administrative Officer at Masimo, into the administrative benefits of Hospital Automation—from its impact on healthcare delivery and efficiency to its ability to transform models of care in ways that benefit both the patient and the clinician.

Hospitals 78

Hospitals Patient Satisfaction 78

Healthcare IT Today

FEBRUARY 1, 2024

However, customer service as part of patient satisfaction is one area where there is no agreed-upon benchmark. The COPC (Customer Operations Performance Center), a global leader in contact center management, auditing, and training, recommends 84% or higher as the world-class patient satisfaction standard to strive for.

Patient Satisfaction 124

Patient Satisfaction Medical Billing Hospitals 124

Healthcare IT Today

OCTOBER 18, 2024

“Listening to patients’ unique experiences will allow us to identify trends and empower organizations with even more holistic insights to effectively manage workforce resources and provider performance while improving operational and financial efficiencies and advancing safer patient care.”

Patient Satisfaction 124

Patient Satisfaction Hospitals Compliance 124

Healthcare It News

APRIL 19, 2024

"When we piloted a postpartum support program at our hospital – the Hospital of the University of Pennsylvania in Philadelphia – we found new parents have a lot of questions about their recovery, feeding and baby care after birth despite being given significant numbers of resources in the hospital," she continued.

Hospitals 335

Hospitals Patient Satisfaction Doctors Compliance 335