article thumbnail

Hospitals rank low across industries for patient and employee satisfaction

Healthcare It News

The company also surveyed more than 7,000 consumers across 28 countries about their health insurance experiences and compared the data. "61% of patients feel that healthcare providers need to do a better job at listening to their feedback, and 69% said the same about health insurance companies," the researchers said.

Hospitals 334
article thumbnail

How heightening patient engagement can reap financial rewards

Healthcare It News

For example, in our user research we hear from patients that they want to pay their bills, but they sometimes need additional time or flexibility to do so. Meaningful technology and patient touchpoints can help providers increase patient satisfaction and payment rates. Not only do U.S.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Telehealth Bolsters Patient Satisfaction (J.D. Power), and Providers Are Working to Catch Up (BDO)

Health Populi

Commercial Member Health Plan Study. exploring consumer satisfaction with some 150 health insurance plans operating in 22 regions around the U.S. Power assessed the opinions of 32,066 commercial health plan members between January and March 2021. The post Telehealth Bolsters Patient Satisfaction (J.D.

article thumbnail

Oshi Health Raises $60M Series C to Strengthen Its Position as the Category Leader for Virtual Digestive Care

Healthcare IT Today

In data published at the Institute for Healthcare Improvement detailing an analysis conducted by a national health plan of a large commercially insured population using Oshi Health, 92% of patients reported symptom improvement with 98% patient satisfaction.

article thumbnail

Simplifying Medical Bills to Improve Health Equity

Healthcare IT Today

From the patient perspective, this lack of clarity only makes things more confusing, slows down the process, and, in the worst-case scenario, results in missed or incorrect treatments. Making records easily understandable is not only about enhancing patient satisfaction but it is also about the enhancement of the healthcare result.

article thumbnail

Telehealth Update from J.D. Power, Amwell, Cigna, GoodRx, and a Trio of Smart Doctors

Health Populi

Power, Telehealth Patient Satisfaction Surges During Pandemic but Barriers to Access Persist. Overall, the telehealth segment achieved a higher consumer satisfaction score (860 points out of 1,000) than other sectors J.D. Power has studied including health insurance, insurance and financial services.

Doctors 147
article thumbnail

Legal Requirements for Healthcare Websites: A Comprehensive Checklist

Compliancy Group

Importance of a HIPAA Compliant Website If your organizations website collects patient information, you must be familiar with relevant Health Insurance Portability and Accountability Act (HIPAA) regulations. online scheduling forms, pre-visit health surveys, patient satisfaction questionnaires).