Telehealth boosts mental health patient engagement, care plan compliance
Healthcare IT News - Telehealth
AUGUST 12, 2020
New York Psychotherapy and Counseling Center, based in Jamaica, New York, operates outpatient mental health clinics in underserved communities in New York City. THE PROBLEM. Prior to COVID-19, it provided 100% of services via in-person visits. When a state of emergency was declared in March, the healthcare organization needed to quickly pivot its delivery method so it could continue serving the patients who very much needed services.
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