As technology proliferates, human factors matter more than ever for healthcare
Healthcare IT News - Telehealth
MAY 15, 2019
CLEVELAND – At the Cleveland Clinic and HIMSS Patient Experience Summit on Wednesday, two experts showed how skills of human interaction are essential to the success of organizational missions. Technology is transforming communication, and artificial intelligence is becoming more mature and capable every day. But some bedrock human qualities are what will truly enable positive transformation for healthcare organizations: civility, respect, empathy, collaboration, storytelling.
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