Majority of burned-out clinical support staff point to patient communications as the culprit
Healthcare It News
OCTOBER 14, 2021
A study published this week from the patient experience vendor WELL Health found that the vast majority of frontline clinical support staff are reporting moderate to extreme burnout. Nearly two-thirds say they've considered switching jobs or quitting due to stress. "While much has been reported on doctor and nurse burnout, less attention has been paid to the frontline clinical support staff who have been working tirelessly throughout the COVID-19 pandemic to ensure high-quality patient
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