Telehealth working ‘beyond our wildest dreams’ at Chicago’s Rush
Healthcare IT News - Telehealth
SEPTEMBER 9, 2020
Prior to the pandemic, Rush University Medical Center in Chicago, Illinois, had been using Adobe Media Server integrated with its Epic electronic health record for telehealth video visits. The technology was thoroughly tested both onsite and offsite with employees working from home and had a high connection failure rate of about 30%. THE PROBLEM. Rush was relying on the patient’s home internet connection to be good enough to connect, and five to six years ago it was common that home intern
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