Tue.Apr 01, 2025

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Data Storytelling to Spotlight the Customer Voice

Healthcare IT Today

The following is a guest article by Dr. Sally Perkins , Sr. Manager of Storytellers at Authenticx In the complex and dynamic world of healthcare, the drive for meaningful change is fueled by the value of customer-centricity. So, organizations often ask: What can we do to improve customer experience? What can we do to help our contact centers become more efficient and effective?

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'Off the charts' patient satisfaction at LifeBridge Health's virtual urgent care center

Healthcare IT News - Telehealth

LifeBridge Health, based in Owings Mills, Maryland, faced two primary telemedicine challenges: improving operational efficiency and increasing patient adoption. THE CHALLENGE Dr. Jonathan Thierman, president and chief executive, ExpressCare and Children's Urgent Care, at LifeBridge Health, previously had set up the LifeBridge Health Virtual Health Center.

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Leveraging AI at MRO

MRO Compliance

Technology Adoption Lessons from the Past If you were part of the Cloud boom in the early 2000s, you saw massive changes in digital technology. Services like Amazon Web Services, Microsoft Azure, and Google Cloud revolutionized the tech world. Today, many of us cannot imagine plugging in a hard drive from a local technology store to save photos, documents and work materials.

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ATA Action acquires Digital Therapeutics Alliance to launch new coalition

Healthcare IT News - Telehealth

The American Telemedicine Association this week announced that its ATA Action advocacy group has acquired the Digital Therapeutics Alliance, which focuses on driving uptake of software-based healthcare tools. Together, they say they'll create an advocacy organization, the Advancing Digital Health Coalition, designed to help ensure that telehealth, virtual care and DTx interventions become dependable options for care delivery.

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Bridging Innovation & Patient Care: The Growing Role of AI

Speaker: Simran Kaur, Co-founder & CEO at Tattva.Health

AI is transforming clinical trials—accelerating drug discovery, optimizing patient recruitment, and improving data analysis. But its impact goes far beyond research. As AI-driven innovation reshapes the clinical trial process, it’s also influencing broader healthcare trends, from personalized medicine to patient outcomes. Join this new webinar featuring Simran Kaur for an insightful discussion on what all of this means for the future of healthcare!

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Transparency in Healthcare: Why It’s Essential for Patient Trust

HIT Consultant

Guy Yehiav, President, SmartSense by Digi Healthcare organizations need patient trust to operate successfully, and a lack of transparency is the biggest threat to maintaining the good faith of the people they serve. Whether its pricing, treatment methods, drug costs, or even the efficacy of medications, patients often feel left in the dark. And in an industry where life-altering decisions hinge on trust, transparency isnt just a nice-to-haveits critical.

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Lawmakers push for more oversight of organ donation amid reports of line skipping

Healthcare Dive

Sens. Chuck Grassley, R-Iowa, and Ron Wyden, D-Ore., sent letters to HHS officials asking why a growing number of organs have been allocated out of order.

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173,000 Patients Affected by Chord Specialty Dental Partners Email Data Breach

HIPAA Journal

CDHA Management, LLC and Spark DSO, LLC, which do business as Chord Specialty Dental Partners, have recently notified the U.S. Department of Health and Human Services Office for Civil Rights about a data breach that involved unauthorized access to the protected health information of up to 173,430 individuals. The Tennessee-based dental service organization provides business and operational support services to more than 60 dental practices in Indiana, Delaware, New Jersey, Pennsylvania, Tennessee

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Ardent Health names COO

Healthcare Dive

The Tennessee-based provider snagged Dave Caspers from the retail world, where he has held positions at Leslie’s and Walmart Health, according to a company spokesperson.

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AvaSure Acquires Nurse Disrupted to Advane Clinically-Developed Virtual Nursing Across Care Settings

HIT Consultant

What You Should Know: – AvaSure, the leader in AI-powered virtual care virtual care solutions, today announced the acquisition of Nurse Disrupted, a nurse-founded virtual nursing platform designed to enhance care delivery across both hospital and home-based settings. –This strategic acquisition reinforces AvaSures commitment to clinically-driven innovation and marks the companys second acquisition in nine months, following the purchase of Ouvas Smart Room AI technology.

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Marathon Health CEO Jeff Wells on lessons learned 1 year post-merger

Healthcare Dive

Marathon Health has added approximately 100 health centers and integrated its technology platform as it looks to expand access to value-based care.

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HIPAA Compliance 2025: Navigating Regulatory Changes & Industry Trends

Based on comprehensive survey data from diverse healthcare providers, the 2025 HIPAA Benchmark Report delivers actionable intelligence for modern compliance programs. This report examines how organizations are restructuring HIPAA Privacy Programs to address emerging regulatory requirements. Through analysis of staffing models, program operations, and breach management protocols, it provides a clear picture of current best practices.

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Behavioral health staffing shortages can by helped with AI

Healthcare It News

Enterprise Taxonomy: Behavioral health Health and Wellness Life Sciences Pharma Quality Care Analytics AI Care Data and Information Node settings: Exclude from Accelerate RSS feed

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Azura Vascular Care Agrees to $3.15 Million Data Breach Settlement

HIPAA Journal

A settlement has been reached to resolve class action litigation against Fresenius Vascular Care, Inc., which does business as Azura Vascular Care.Azura Vascular Care is a Pennsylvania-based operator of 70 outpatient vascular centers and ambulatory surgery centers in 25 states and Puerto Rico. On October 9, 2023, Azura Vascular Care identified suspicious network activity, with the forensic investigation confirming that hackers had access to its network between September 27, 2023, and October 9,

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What is a Consumer Health Company? Riffing Off of Deloitte’s Report on CHCs/A 2Q2025 Look at Self-Care Futures

Health Populi

The health care landscape in 2030 will feature a n expanded consumer health industry t hat will become, “an established branch of the health ecosystem focused on promoting health, preventing, disease, treating symptoms and extending healthy longevity,” according to a report published by Deloitte in September 2024, Accelerating the future: The rise of a dynamic consumer health market.

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How Payer-Provider Collaboration is Creating a More Patient-Friendly Healthcare Industry

HealthIT Answers

By Joan Butters - A KFF survey from 2023 revealed nearly one in five adults had health insurance claims denied in the previous year. On a national level, that suggests millions of disaffected patients. The growing public frustration with the cracks in our healthcare industry has exploded into a national conversation. The post How Payer-Provider Collaboration is Creating a More Patient-Friendly Healthcare Industry appeared first on Health IT Answers.

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Simplify Screening for Excluded Providers

Every health care provider that accepts federal payments must screen for excluded providers. Use this sample Exclusion Screening Checklist and Compliance Policy to evaluate and improve your organization’s compliance with the law. Payments from Medicare, Medicaid, and TriCare trigger screening requirements that may extend to employees, contractors, volunteers, board members, and network providers.

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Locke Bio Partners with imaware to Bring Comprehensive Lab Testing to Telehealth

HIT Consultant

What You Should Know: – Locke Bio, a leading telehealth platform, has partnered with imaware, a premier lab-testing provider, to integrate comprehensive diagnostic testing into its digital healthcare ecosystem. –This collaboration removes one of the final barriers to fully remote healthcare, allowing telehealth providers to offer lab-validated treatments without requiring patients to visit a doctors office.

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How To Consolidate Your Tech Stack To Save Time & Money

MedTrainer

Juggling multiple technology tools for similar functions is limiting your organizations capacity to scale, adapt to regulatory changes , and keep data secure. Its also costly. With healthcare costs projected to rise by 8 percent in 2025 , organizations will need to find new ways to manage resources effectively. Consolidation is one of the few strategies that improves both control and flexibility at the same time.

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Texas judge overturns FDA’s lab developed test regulation, siding with industry groups

Healthcare Dive

The judge vacated the FDA’s final rule, which was strongly opposed by the laboratory industry, and remanded the matter to HHS Secretary Robert F. Kennedy Jr.

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Healthcare Associations: Empowering Leaders with Market Insights

HealthIT Answers

NOW on-demand, Value-Based Care Insights host Daniel J. Marino speaks with fellow Illinois MGMA board members, Meghan Heiy and Jenny Kovich, and explores the growing importance of state healthcare associations in effectively navigating todays rapidly evolving healthcare landscape. The post Healthcare Associations: Empowering Leaders with Market Insights appeared first on Health IT Answers.

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Healthcare Vendor Risk Management: Strategies for Protected Data

In healthcare, where patient data protection is paramount, effective vendor risk management isn't just good business—it's essential for maintaining compliance and trust. This comprehensive guide helps healthcare compliance professionals navigate the complexities of third-party vendor relationships in an increasingly interconnected healthcare environment.

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ModMed, a Leading Healthcare SaaS Platform, Announces Significant Majority Growth Investment from Clearlake Capital

Healthcare IT Today

Clearlake to Acquire ModMed from Warburg Pincus ModMed , a pioneer in specialty-specific healthcare SaaS technology, today announced that Clearlake Capital Group, L.P. (together with its affiliates) has made a significant majority growth investment in the Company. Financial terms of the transaction were not disclosed. ModMed develops AI-powered medical practice technology to support the unique needs of providers and their staff in multiple specialties.

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Health IT Appointments & Hires

HealthIT Answers

Latest announcements made from companies and organizations on hiring include AdvancedMD, J2 Interactive, The Cigna Group, Sellers Dorsey, Twentyeight Health, Net Health, Clever Care Health, URA, Valo Health, & Mobile Health. The post Health IT Appointments & Hires appeared first on Health IT Answers.

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Seventh Circuit Upholds Arbitration Award Reinforcing Binding Nature of Arbitration Decisions

Hall Render

In Quality Custom Distribution Services LLC v. International Brotherhood of Teamsters, Local 710 , the U.S. Court of Appeals for the Seventh Circuit (the “Seventh Circuit”) upheld an arbitrators ruling requiring the employer to compensate workers for lost wages during the COVID-19 pandemic. The case underscores both the advantages and challenges of arbitration, emphasizing the finality of arbitrators interpretations of collective bargaining agreements (“CBAs”).

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MedeAnalytics Launches Health Fabric™ on Snowflake AI Data Cloud to Transform Healthcare Data

HIT Consultant

What You Should Know: – MedeAnalytics , a provider of healthcare enterprise data enrichment platforms and analytics software-as-a-service (SaaS) launches Health Fabric on the Snowflake AI Data Cloud. – The new integration with Snowflake empowers healthcare organizations to unify and leverage disparate data sources, optimizing their existing infrastructure and driving improved patient outcomes.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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April Fool’s Day Fun with Epic and DrFirst

Healthcare IT Today

Happy April 1st day to all of you that celebrate! Yes, that fun April Fool’s Day where you have to ignore anything that anyone says since you can’t trust them (well sort of). I may have played a sick joke on some friends today and my heart felt so good that they were kind and supportive. Then, I dropped the April Fool’s and only felt slightly bad.

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SonderMind Expands Personalized Mental Healthcare Services Nationwide

HIT Consultant

What You Should Know: – SonderMind , a provider of comprehensive, personalized mental health care, has announced its expansion to serve the entire country, now available in all 50 states and Washington, D.C. – The expansion brings a combination of human-powered care and AI-powered tools to individuals across the nation, ensuring access to the right care at the right time.

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Unleash Your Data Archives to Empower Your AI Efforts

Healthcare IT Today

MediQuant , according CEO Jim Jacobs, is an “active archive” service, in business since 1999. With the growing importance of AI, MediQuant is supporting customers now on the best and safest ways to use their legacy and archived data for those applications. Jacobs points out AI’s huge hunger for data and says that customers “miss a lot of the picture” if they can’t draw on historical data.

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Venteur Raises $20M to Expand Personalized Health Benefits Platform

HIT Consultant

What You Should Know: – Venteur , a personalized health technology platform secures $20M in Series A funding round led by Informed Ventures and American Family Venture s, with strategic investment from Morgan Health , Catalyst by Wellstar, and Ingeborg Investment s. Existing investors also participated in the round. – Venteur has been a pioneer in the ICHRA space, helping employers manage rising healthcare costs and offering a practical alternative to traditional group health plans.

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The Evolution of Communication in Healthcare Settings

Healthcare communication has evolved from handwritten notes and paper charts to digital tools like EHRs, telemedicine, and AI-powered platforms. This blog explores how these advancements improve patient outcomes, streamline care delivery, and enhance provider collaboration. Learn about the role of mobile health (mHealth) apps, secure messaging, and social media in bridging communication gaps.

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Digital twin company Unlearn partners with Trace Neuroscience

Mobi Health News

Trace will use Unlearn's digital twin generator for ALS to create digital twins of clinical trial participants to advance ALS research.

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Serve You Rx Integrates With Waltz Health’s AI Specialty Pharmacy Platform

HIT Consultant

What You Should Know: – Serve You Rx , a full-service pharmacy benefit manager (PBM), has announced a strategic partnership with Waltz Health to integrate Waltz Connect, an AI-powered specialty platform. – The collaboration aims to address the rapidly escalating costs of specialty medications, which have surged by over 40% in recent years, reaching $300 billion annually.

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Tech-enabled Eargo, hearX merge to form new hearing aid company

Mobi Health News

LXE Hearing received $100 million in financing from Patient Square Capital.

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Fierce Healthcare - Untitled Article

Fierce Healthcare

The American Telemedicine Associations lobbying arm, ATA Action, acquired the Digital Therapeutics Alliance in a bid to beef up its digital health presence and advocate for health techno | The associations will join forces to advocate for health tech policy at the state, federal and international levels.

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3 Reasons to Retire Pagers from Healthcare Settings

Let's discuss the trusty pager—an old favorite that’s losing its shine in hospitals and clinics. While once a staple in hospitals and clinics, pagers now present significant limitations that hinder rather than facilitate communication among healthcare professionals. Healthcare professionals are constantly on the move, and they need communication tools that can keep up with their fast-paced lives.