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Patient feedback is part of the care experience that can often be deprioritized for seemingly higher-value initiatives, but we've found that hearing patient feedback in real time and taking action on it improves patientsatisfaction, team member recognition and even patient care.
Or, perhaps, you asked the pharmacist staffing your favorite grocery store Rx counter to give you the latest vaccine to keep COVID-19 variants at-bay. Millions of people received COVID-19vaccinations from pharmacies in their communities, close to home, experiencing high levels of patientsatisfaction.
Employee Engagement Impacts Patient Care and Revenue. At a time when revenue is increasingly tied to patientsatisfaction and quality metrics, strong employee engagement is not only the right thing to do, it is a financial imperative.
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