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The Evolution of the EHR Service Desk and Leveraging an Outside Provider

Healthcare IT Today

Dan O’Connor, Vice President, Service Desk Delivery at HCTec , says that resolving a customer service call involves a lot more than fixing the problem that the customer bought. Furthermore, every call is about patient care, even if it’s helping a staff person use their computer.

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Addressing behavioral health resources and costs in Ohio

Healthcare It News

But population health management tools from Alera Health will help the Ohio Behavioral Health Providers Network better integrate mental health care. Since then, efforts to improve care for those diagnosed with primary or secondary behavioral health conditions as well as grow a larger behavioral health workforce ensued.

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Consumers’ Embrace of Digital Health Tech Stalls, and Privacy Concerns Prevail – Accenture’s 2020 Research

Health Populi

Millions of dollars and developers’ time have been invested in conceiving and making digital health tools. Use of mobile apps to track personal health activity fell from nearly 1 in 2 consumers to 1 in 3. Use of wearable tech nearly halved, from 33% to 18%, between 2018 and 2020.

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The Institutionalization Missing Data Problem

Bill of Health

One of the most important lessons from the ongoing COVID-19 pandemic needs to be about health surveillance of marginalized health populations — indeed, “who counts depends on who is counted.”. By Doron Dorfman and Scott Landes. Without such data, our laws and policies will be fundamentally incomplete. are woefully inadequate.

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A Global Food Retailer Connects Climate Change and ESG to Consumers’ Health

Health Populi

In the food sector, “the opportunity for us and the role that we play is to connect climate and health,” Daniella Vega of Ahold Delhaize told Valerio Baselli during the Morningstar Sustainable Investing Summit 2023. “We have a role to play in society as a health partner for our customers,” Vega explained.

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Bicycle Health & Evernorth Partner to Expand Access to Virtual Opioid Use Disorder Treatment?

HIT Consultant

What You Should Know: – Bicycle Health , today announced that its high-quality, evidence-based virtual opioid use disorder (OUD) treatment is now part of Evernorth’s behavioral health network. Evernorth is the health services business of Cigna Corporation. Increasing Access to Care Using Virtual Care Models.

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A deep dive into PrimaryOne Health's virtual care journey

Healthcare IT News - Telehealth

PrimaryOne Health is a federally qualified health center located in Central Ohio and is one of the largest FQHCs in the state. PrimaryOne Health provides comprehensive primary and preventive healthcare services in accordance with the U.S.