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Patients are just as satisfied with virtual visits, Cleveland Clinic study finds

Healthcare IT News - Telehealth

Patients seem to like the convenience of telehealth, as well as the ability to remain safe from COVID-19 transmission – especially before the vaccine rollout in the United States. The average overall satisfaction score was 4.4 WHY IT MATTERS. THE LARGER TREND.

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ChatGPT's potential impact on preventative care and emergency visits

Healthcare It News

This exodus is compounded by the fact that 85% of primary care physicians express a desire to devote more time to patient interactions, per a 2017 survey by Ipsos, yet an analysis by the Journal of General Internal Medicine showed that administrative tasks consume 55% of their workload.

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8 benefits of Telehealth

Healthcare IT News - Telehealth

Moreover, you have more possibilities to educate patients regarding their treatment plan, whether it be medication or hands-on therapy. By using digital tools, zooming in scans for a close-up or watching self-injection videos, you allow for flexible and direct communication which can improve patient satisfaction. Donelan et al.

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Trinity Health's RPM program drops 30-day readmissions rate from 16% to 6%

Healthcare IT News - Telehealth

In 2017, the health system – which has 100 continuing care locations, including home care, hospice, PACE programs and senior living facilities – was in a bind, facing double-digit hospital readmissions of 16% across its high-risk Medicare population. Trinity Health has 94 hospitals across 24 states. THE PROBLEM.

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How the VA laid the groundwork for a pandemic-fueled telehealth spike

Healthcare IT News - Telehealth

In 2017, the VA announced a new initiative called "Anywhere to Anywhere VA Health Care," followed by bipartisan legislation enabling interstate telemedicine for VA providers and patients. VA also loans hundreds of thousands of devices to veterans, allowing them to miss fewer appointments and fostering patient satisfaction.

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Researchers say 'essential questions remain' about telehealth's diagnostic viability

Healthcare IT News - Telehealth

"Many hospitals and health systems had collected data on patient satisfaction, but those surveys stopped short of assessing diagnostic accuracy," it continued. In 2017, a report from the National Quality Forum found that 5% or more patients in the U.S " they wrote. THE LARGER TREND.

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The Rise of Chat in Healthcare and Remaining Concerns

Healthcare IT Today

with 45 outpatient offices employing more than 270 providers in North Carolina, recently adopted a hybrid chat solution as its ‘digital front door’ and achieved impressive results: Reduced call volume/abandoned call rate, improved patient satisfaction, reduced complaints, better quality control, and significant time savings.